Frequently Asked Questions

All orders must be returned within 30 days of purchase for a full refund. Returned items must be in the exact same condition as they were received. 

Please review our refund policy for more detailsAt this time, we do not accept exchanges.

Unfortunately, the unexpected sometimes happens. If you ever receive an item that is damaged or if you received the wrong item, please notify us immediately. We will work diligently with you to fix the situation by either arranging a return, a replacement, a refund or credit. 

Please keep in mind that damaged items must be reported within 7 calendar days of delivery. All damages should be reported to support@mywonderhaus.com along with the order number, and pictures of the damages.

By default all orders are free expedited 3-5 business days shipping. If you need to expedite your order, choose "2-day" or "1-day Overnight" at checkout.All orders ship within 1-2 business days from the date of your order confirmation. 

All orders received before 11am PST will be processed on the same day; any orders placed after 11:00am PST will be processed on the following business day. Orders placed Friday after 11:00am PST will ship the following Monday.